Any car can break down at any time, but if you’re caught out and stranded with a non-working vehicle in Bridgnorth, it can be inconvenient or even scary. Luckily, there’s an easy solution to getting back on the road again and getting you home in comfort – Car Recovery services in Bridgnorth should be your first port of call! Our team of qualified technicians are on hand 24 hours a day, 7 days a week to get you moving again, using their top-of-the-range recovery equipment to pick up your car and return it to you at your desired location.
Step 1: What happens when your car breaks down?
Breakdowns can happen at any time, and when they do, you need to react quickly. Whether your car won’t start or has suffered serious damage after an accident, be sure you know who to call first. Our dedicated recovery service will come out to you quickly and transport your vehicle back to our repair centre – saving you time and money in those moments of panic. And if you have comprehensive insurance, we’ll even deal with your insurance company on your behalf. All you need to worry about is getting yourself home safely.
Step 2: Start at the Source
Usually, when you lock your keys inside your car, it’s a real rush to get them back as soon as possible. Unfortunately, if you call a Bridgnorth car recovery service at 2:00 p.m., you probably won’t get someone there for two hours. The best way to find out how long they will take is to ask what their response time is (usually 30 minutes or less) and then ask how long it takes from that point until they are actually with you and ready to start working on getting your car open. This information can be found on their website or by calling their main number and asking directly.
Step 3: After you make contact with us
If your car is recovered we will collect it from where it has been abandoned. If you are unable to recover your vehicle we will keep it for 7 days for free, after which time we may have to charge you a storage fee of up to $35 per day. Once we have charged a storage fee any outstanding monies will be payable before your vehicle can be released to you. In addition to our normal recovery charges there will also be an administration fee of $100.00 and if your vehicle requires any repairs they will be carried out at our standard labour rates plus parts cost (if applicable). We reserve the right to refuse service and/or not carry out repairs that do not fall within our normal services or that we consider excessive. All work undertaken by us is guaranteed for 12 months unless otherwise stated on invoice. All vehicles must be left unlocked with keys inside and all valuables removed before recovery.
Step 4: We are on our way!
Upon receiving your vehicle, we will carry out a number of checks to ensure that you can make a full recovery. Any faults with your vehicle will be communicated and you will be given options as to how they can be fixed. The quality of our work is paramount so don’t hesitate to contact us if you have any questions or concerns. We also provide free recovery service quotes over the phone; simply call us today! Our friendly staff are always willing to help.
Step 5: We will pick up your vehicle as soon as possible.
Our vans are fitted with auto-location tracking and we’ll usually have your vehicle recovered within an hour or two. We only charge if we successfully recover your vehicle. If we can’t get to you, then you won’t pay anything. There are no hidden charges – if it costs us more to collect, then that cost is also passed on to you. However, we will try our best to keep any extra expenses down.
Step 6: After your car has been collected:
Once your car has been recovered by one of our recovery experts, they will bring it back to our depot for a full inspection of any damage sustained during its journey off road.
Step 6: Follow up with you once we have resolved your issue.
We are confident that you will be very happy with our services. As part of our commitment to customer service, we will follow up with you once we have resolved your issue to ensure your complete satisfaction. If for any reason, you are not satisfied with our product or service, please contact us and we will work diligently to resolve any issues that may have caused dissatisfaction. We ask that you give us a fair opportunity to correct any problem areas by providing feedback as early as possible so that we can take corrective action where applicable.
Step 7: We’re here to help you out of any situation.
This is all part of our commitment to your peace of mind. If you find yourself a victim of crime or involved in an accident, we are here to help and will make sure your car gets back on its feet again, no matter what. We’re just a phone call away! You can reach us any time of day or night, including weekends and bank holidays. Our prices are also very competitive; you won’t find lower rates anywhere else!